Freight Broker Training
Every day thousands of people across North America are looking for ways to ship their raw materials and finished goods to other parts of the world. Freight brokers help make this happen by connecting these people with others who can provide the transportation they need. Acting as liaisons between the two groups freight brokers negotiate the details of the transportation agreement, determine the cost of shipping and ensure that the cargo will arrive safely and on time.
Training to become a freight broker can be completed in less than six months and is generally open to anyone over the age of eighteen. A background in the trucking industry, either as a driver or a dispatcher can be beneficial, but isn't necessary. Many truck drivers retrain to start new careers as freight brokers after they grow tired of being on the road. Freight brokers can easily work from home with a minimum of start up costs. A computer with internet access, some job specific software and a fax machine are all you really need to begin. Aside from being home-based, those with proper training can also work in an office setting as broker agents under the authority of a licensed freight broker.
In almost every country it is necessary for freight brokers to become licensed before they begin working. It is likely that they will need to fulfill a bond requirement and apply for BOC-3 filing, or its equivalent, as well. Any complete training program will ensure that students understand exactly what procedures and paperwork they need to complete before starting their new career in their state or province.
Freight broker training comes under many names and may also be referred to as training for truck brokers, freight agents, property brokers, or transportation brokers. Be sure to search under all these title when looking for training in the phone book or online. There are a number of different organizations that provide freight broker training through weekend or week long seminars, night classes, onsite training, and online courses. Freight broker start-up kits and training books are also available for those who prefer to learn independently.
When choosing training spend some time researching several different programs to help you determine which one will be the most effective. Checking the credentials of instructors, examining the course outline, contacting the Better Business Bureau and speaking with former graduates of the program can all provide you with valuable information. Also consider if the program is offering any additional perks, such as free copies of software you'll use on the job, work experience opportunities, or job placement assistance.
While the curriculum of freight broker classes will vary, a typical training program will cover topics such as how to set up your brokerage, negotiate rates with shippers and carriers, and handle any problems that may occur. Once you've completed the program you should understand the processes used to find, book and move freight and how to write up all the documents necessary for cargo movement. Some training programs will also devote class time to the customer service aspect of the job by discussing subjects like phone skills, marketing your service, sales techniques, and determining customer satisfaction.