Cleaning Up In Cyber Space
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Small and individually owned janitorial companies now have a place to go online for training resources. TheJanitorialStore.com has opened its virtual doors to offer "Cleaning to Perfection", a series of training programs that was developed through 20 years of professional cleaning experience. The company is one of the first to offer this kind of training through an online format.
"Inconsistent training is the most common reason for customer complaints," according to Janitorial Store co-owner Jean Hanson. Her company's lessons, which are available in PDF, PowerPoint and printed versions, provide workers with step-by-step instructions on how to clean. This gives janitorial companies a way to ensure that all their employees are receiving the same training and using the same cleaning methods.
The janitorial training program addresses issues such as common customer complaints, how to prepare for the job and the importance of small details. It also provides trainees with opportunities to review what they've learned and a training log. Some of the lessons currently being offered by TheJanitorialStore.com include Carpet Spotting, Window Cleaning, Hard Floor Care and Janitorial Safety.
The Janitorial Store operates as a subscription based site and janitorial company owners or managers can pay a monthly fee of $12 US or $97 US for a year long subscription, which will give them access to the sites training materials 24 hours a day. Aside from the training program, subscribers will have access to a number of other tools to assist them in starting up, growing and and managing their cleaning company such as free e-books on marketing and sales, bidding calculators, downloadable forms, and members-only discounts on various cleaning products. The Janitorial Store also acts as a portal where cleaning company owners can meet and share information with each other by participating in discussion forums and teleseminars.
Those interested in getting a look at TheJanitorialStore.com's resources before subscribing can schedule a tour by filling out a form on the company's website at www.thejanitorialstore.com.